We want every order to roll in happy. Here's how shipping and returns work at BackseatShed Co.
Shipping
- Processing time: 1 to 2 business days before your order ships.
- Delivery time: Typically 4 to 7 business days for items shipped from U.S. warehouses, and 8 to 14 business days for items shipped from our overseas partners.
- Shipping cost: Standard shipping is $8 per order, and it's free on orders over $70. Express shipping is $15 per order.
- Where we ship: The United States only.
- Tracking: You'll get an email with a tracking link once your order ships.
- Multiple packages: Items may ship from different warehouses and arrive separately.
Returns & exchanges
- Return window: 14 days after delivery.
- Condition: Items should be unused and in their original packaging.
- Return shipping: The buyer pays return shipping. Original shipping fees are not refunded.
- How to start a return: Contact us through our Contact page with your order number and we'll walk you through it.
- Refunds: Refunds go back to the original payment method within 5 to 10 business days after we receive the return.
Damaged or wrong item?
Oh no! Please reach out through our Contact page within 14 days of delivery with your order number and a photo, and we'll send a free replacement or issue a full refund.
This page is a friendly summary. Your store's official Refund Policy and Shipping Policy (set in Shopify Settings > Policies) are the final word.