Here are the questions we hear most. Don't see yours? Drop us a note and we'll get back to you.
How long does shipping take?
Orders usually ship within 1 to 2 business days. Delivery typically takes 4 to 7 business days for items shipped from U.S. warehouses, and 8 to 14 business days for items shipped from our overseas partners. You'll get a tracking link by email as soon as your order ships.
Do you ship outside the U.S.?
We ship to the United States only for now.
How much does shipping cost?
We ship to the United States only. Standard shipping is $8 per order, and it's free on orders over $70. Express shipping is $15 per order.
Why might my items arrive in separate packages?
Our products ship from different partner warehouses, so an order with several items may arrive in more than one box. Each package gets its own tracking number.
Can I return or exchange something?
Yes. We accept returns within 14 days of delivery, as long as the item is unused and in its original packaging. The buyer pays return shipping, and original shipping fees aren't refunded. See our Shipping & Returns page for the full details.
Will this fit my car / my pet?
Each product page lists sizes and measurements. If you're not sure, send us your vehicle make and model or your pet's size and we'll help you pick.
How do I clean the seat covers and cushions?
Care instructions are on each product page. Most covers can be wiped down; please check the care notes on the product page before washing.
How can I reach you?
Use the form on our Contact page. We'll get back to you as soon as we can.